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Private security knowledge, free to use.

A plain-language reference for anyone protecting a home, a business or a site. It covers cameras, access control, alarms, monitoring, guarding, cyber hardening and privacy. There is no sign-up and there are no gated downloads. It is written and maintained by the engineers at XEON Security, who have designed and installed these systems since 2009.

80Glossary terms
13Buyer's guides
19Reference tables
6Checklists
14Answered questions
11Free calculators
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01 / Guides

Start here

Twenty questions that decide whether a security system is worth what you pay for it. Open any card for the detail.

More on the XEON blog →
Planning

Where do I start?

Start with the risk, not the product. Ask what you are protecting, from whom, and what happens when something goes wrong. Only then decide which mix of cameras, locks, alarms and people will answer it.

Read the detail
  • Think in layers: deter, detect, delay, respond. A camera deters and records, but it does not delay anyone. A good lock delays, but it does not raise the alarm. Most properties need something from each layer.
  • Walk the perimeter first. Most break-ins come through a rear door, a ground-floor window or an unlocked outbuilding. The front door is rarely the way in.
  • Decide who responds. An alarm that nobody acts on is only noise. Settle whether you, a keyholder, a monitoring centre or a guard responds before choosing the hardware.
  • Write down the outcome you need. For example: "identify anyone entering the yard after hours". A requirement like that can be measured. "Cover the yard" cannot.
Use the walk-around checklist → Take the security check →
CCTV

How much resolution do I need?

Resolution is not about a sharper live picture. It decides whether you can zoom into a recording afterwards and read a face or a plate. Most properties want 4MP for general coverage and 4K where people and vehicles enter.

Read the detail
  • Pixels per metre matters more than megapixels. A 4K camera covering a 30 m wide car park puts fewer pixels on a face than a 2MP camera covering a 5 m doorway.
  • Identify needs 250 px/m on the target. At 2560 px wide (4MP), that is a scene no more than about 10 m across.
  • Use a narrow lens at choke points such as gates, doors and tills, and a wide lens for overview. One camera rarely does both well.
  • More resolution means more storage. Budget for it with the calculator below.
Try the pixel density calculator →
CCTV

How long should footage be kept?

Incidents are often noticed days later. With less than two weeks of retention, the footage may already be overwritten when you go looking. Fourteen to thirty days suits most properties, and insurers sometimes want longer.

Read the detail
  • 1 Mbps recorded around the clock is about 10.8 GB per day. Multiply by the camera count and the number of days.
  • Continuous or motion recording? Motion-only recording saves space, but it can miss the moments just before an event. Continuous recording with motion markers is the safer default.
  • Privacy law can cap retention. In the EU, footage should not be kept longer than the purpose needs. Keep a written reason for the period you choose.
  • Use surveillance-rated drives. Desktop drives are not built for writing around the clock and fail early.
Size it with the storage calculator →
CCTV

Will it actually see at night?

Almost every camera records after dark. The real questions are whether it keeps colour and how far it reaches. The cheapest upgrade to night footage is usually a light, not a better camera.

Read the detail
  • Brochure IR ranges are best-case figures. Expect usable identification at roughly half the stated IR distance.
  • IR reflects off nearby surfaces. Eaves, walls and even spider webs close to the lens can wash out the whole image.
  • Motion blur is the hidden night problem. Cameras slow the shutter in low light, and moving people smear. Adding light fixes this better than any setting.
  • White-light deterrence means cameras that switch on a light when they detect someone. It records in colour and warns the intruder that they have been seen.
See IR and low-light terms →
CCTV

What do IP and IK ratings mean?

IP covers dust and water, and IK covers impact. A camera within reach of the ground wants IK10. One on an exposed wall wants IP66 or better. The numbers are standardised, so they can be compared.

Read the detail
  • The first IP digit is solids (0 to 6) and the second is water (0 to 9). "IP6X" means the water rating was not tested.
  • A higher water rating is not always better. IP67 (immersion) is not automatically tested against the jets that IP66 covers. Some products carry both ratings.
  • The weak point is usually the cable joint, not the camera. Use a junction box, and seal the connectors.
  • Coastal and industrial sites need corrosion-resistant housings as well as a good IP rating.
Jump to the ratings tables →
CCTV

Wired or wireless?

Wired PoE cameras take power and data on one cable, never need charging and do not drop out when the network is busy. Wireless suits positions you cannot cable. Most good systems use both.

Read the detail
  • Ethernet runs up to 100 m from the switch. Beyond that, use an extender, a fibre link or a local switch.
  • Battery cameras usually record clips, not continuous video. That suits a front porch but not a warehouse.
  • Wi-Fi cameras are easy to jam. Use them where the risk is low or where cabling is impossible.
  • Point-to-point wireless bridges can link outbuildings or gates hundreds of metres away with a wired-quality connection.
See the PoE power budget table →
Access

Keys, cards or phones?

Electronic access control lets you revoke a lost credential in seconds and see who opened which door and when. The real choice is which credential you use, because some can be copied in a moment.

Read the detail
  • Legacy 125 kHz proximity cards can be cloned with cheap tools. Treat them as convenience, not security.
  • Choose encrypted smart credentials such as MIFARE DESFire EV2/EV3 or equivalent, or mobile credentials on a phone.
  • OSDP readers encrypt the link between reader and controller. The older Wiegand wiring does not.
  • Check the fire strategy. Doors on escape routes usually need to release when the fire alarm activates or the power fails. Confirm this with your fire authority.
See lock and credential tables →
Alarms

Alarm, cameras, or both?

Cameras tell you what happened. An alarm tells you something is happening now. If a quick response matters, you need detection that triggers action. That can be a graded intruder alarm or verified video analytics.

Read the detail
  • Alarms detect reliably indoors. Door contacts and PIR sensors rarely miss, and they cost little per zone.
  • Cameras with analytics suit outdoor perimeters, where alarm sensors struggle with weather and animals.
  • Insurers often specify an alarm grade. In Europe, EN 50131 Grade 2 is typical for homes and Grade 3 for commercial premises.
  • Linking the two gives verification. An alarm triggers the cameras, so whoever responds can see the cause before dispatching.
See alarm grades →
Monitoring

Who watches the system?

A system is only as good as whoever responds to it. There are three models: self-monitored through an app, a professional monitoring centre, or remote guarding, where operators watch live and intervene.

Read the detail
  • Self-monitoring is cheap, but notifications arrive while you sleep, drive or travel. Alert fatigue sets in quickly.
  • Monitoring centres handle alarms around the clock and contact keyholders or police. Ask whether they verify an alarm before calling it in.
  • Remote guarding uses analytics and live operators who can speak through site speakers. It often costs less than a night-shift guard for yards and construction sites.
  • Always ask for the response time from alarm to operator action. Get it in writing.
Compare response options →
Guarding

Guards or technology?

People bring judgement, customer service and a physical response. Technology brings constant coverage and records. The strongest setups use each for what it does best, rather than treating one as a replacement for the other.

Read the detail
  • A single post staffed around the clock needs roughly four to five full-time officers once you include leave and training.
  • Guard tour systems prove patrols actually happened. Ask for the reports.
  • Mobile patrols make scheduled visits to several sites. They cost less than a static guard and often suit low-risk sites.
  • Check licensing. Guards must be licensed under national or state law in the US, Lithuania and the Philippines. Ask for proof.
Cyber

Can my cameras be hacked?

Yes, if they are left with default passwords, old firmware or open ports. A camera system is a set of computers on your network. Secure it like one.

Read the detail
  • Change every default password, including the recorder, each camera, and any admin or service account.
  • Do not forward ports to the recorder. Use a VPN or a vendor cloud service that makes outbound-only connections.
  • Put cameras on their own network segment (VLAN), or use the NVR's built-in PoE ports, so they cannot reach your office PCs.
  • Update firmware on a schedule, and turn off UPnP, P2P and unused services you do not use.
Open the cyber hardening checklist →
Privacy

What are the privacy rules?

Rules differ by country and by state, but the same principles recur. Say that you record. Record only what you need. Avoid private spaces. Keep footage no longer than necessary. Be careful with audio.

Read the detail
  • Lithuania (EU): the GDPR applies to most business CCTV. You need signage, a lawful basis, limited retention, and a way to handle subject access requests.
  • Philippines: the Data Privacy Act of 2012 applies, and the National Privacy Commission has published CCTV guidance.
  • United States: video in public-facing areas is broadly permitted. Audio recording falls under wiretap laws, and some states require consent from every party.
  • Everywhere: never record bathrooms or changing areas, and mask views into neighbours' windows and gardens.
Read the privacy FAQ →
Buying

What to ask before you sign

A quote that lists product names is not a specification. Ten questions separate a designed system from a box of cameras, and any competent installer will be glad to answer them.

Read the detail
  • Compare outcomes, not part numbers. Two quotes with different cameras can only be compared on coverage, DORI level, retention and support.
  • Watch for missing lines, such as cabling, the UPS, commissioning, handover documents and warranty labour.
  • Ask about recurring fees, including cloud, monitoring, licences and app subscriptions.
  • Run the handover checklist before making the final payment.
Open the checklists →
Planning

Is my lighting helping or hurting?

Lighting is the cheapest upgrade in security. It deters, it lets cameras record in colour and it gives neighbours something to see. Poor lighting blinds cameras and creates deep shadows to hide in.

Read the detail
  • Even beats bright. A few well-spread fittings beat one blinding floodlight. Harsh contrast leaves pitch-black shadows that cameras cannot resolve.
  • Keep lights off the lens axis. Mount lights beside or behind cameras, never facing them, or the camera sees only glare.
  • Dusk-to-dawn for cameras, motion for surprise. Constant low-level light keeps footage in colour. Motion-triggered light on top startles intruders.
  • Look for CRI 80 or higher. A higher colour rendering index keeps clothing and vehicle colours true in recordings.
Light levels reference →
Physical

Perimeter, fences and vehicles

A fence does not stop a determined intruder. It delays them, channels them and shows intent. Its value depends on how it is detected and on how quickly someone responds.

Read the detail
  • Anti-climb is about the mesh, not just the height. Narrow-aperture panels such as 358 mesh at 2.4 m or more resist hands, feet and cutting far better than chain-link.
  • Gates are the weak point. Check hinge pins, gaps beneath and the lock. Gates need the same rating as the fence.
  • Keep a clear zone. Remove climbing aids and vegetation on both sides so cameras and patrols can see the line.
  • Vehicle attack needs rated barriers. Where ram-raids or hostile vehicles are a risk, specify bollards and barriers crash-tested to ASTM F2656 or IWA 14.
Vehicle barrier ratings →
Physical

Doors, locks and physical hardening

Most break-ins use simple tools and force: a kick, a screwdriver, a bar. Hardening the frame, hinges and glazing often does more than an expensive lock on a weak door.

Read the detail
  • Anchor the strike plate. Long screws that reach the wall framing stop a kicked-in door far better than the short ones supplied.
  • Anti-snap cylinders. Euro-profile cylinders can be snapped in seconds unless they are rated anti-snap, anti-bump and anti-pick.
  • Use rated doorsets. In Europe, EN 1627 RC2 suits most homes and RC3 suits commercial premises. In the US, specify ANSI/BHMA Grade 1 hardware for commercial exterior doors.
  • Glass is the other door. Laminated glass or certified security film delays entry through windows, shopfronts and sliding doors.
Door resistance classes →
Guarding

Securing a construction site

Construction sites attract theft of tools, plant, fuel and copper, and the layout changes every week. Temporary, self-powered systems with remote monitoring are now the norm.

Read the detail
  • Solar or mains camera towers with 4G links and analytics can be moved as the site changes. They work best with live operators who can issue warnings.
  • Immobilise and mark plant. Use immobilisers, trackers and forensic marking. Lock small tools in secured containers every night.
  • Control the gate. Log deliveries and visitors, and keep the site entrance under an identify-level camera.
  • Check the policy first. Insurers of contractors’ all-risks policies often name specific requirements.
Planning

Retail loss prevention

Retail losses come from external theft, internal theft and process errors. Cameras are only one layer. Store layout, tagging, cash procedures and trained staff matter as much.

Read the detail
  • Identify at the door, detail at the till. Put face-level cameras at entrances and overhead cameras on point-of-sale (POS) terminals. Link transactions to video to review refunds, voids and no-sales.
  • Tag high-loss lines. Electronic article surveillance (EAS) tags and pedestal gates deter casual theft.
  • Limit cash on hand. Time-delay and drop safes reduce the prize and the risk to staff.
  • Train staff to observe, not intervene. Physical confrontation causes injuries. Report, record and let trained people respond.
Planning

Home security basics

Most home burglaries are opportunistic. Burglars pick the easiest target, so small steps that make your home look harder than the neighbours’ go a long way.

Read the detail
  • Locks first, then lighting, then cameras, then an alarm. Each layer works better on top of the one before it.
  • Secure sheds and garages. The tools stored there are often used to break into the house.
  • Look occupied. Use timers on lights, stop deliveries piling up and avoid posting travel plans publicly.
  • Record serial numbers and photos of valuables, and bolt any safe to the floor or wall.
Walk-around checklist →
Monitoring

Running security across many sites

With five or fifty sites, consistency matters more than any one product. Standard designs, central management and health monitoring stop small faults becoming blind spots.

Read the detail
  • Standardise. Use the same camera families, naming, IP scheme and retention everywhere, so support and audits scale.
  • Centralise access. Run one VMS and one access control platform with role-based permissions. Remove leavers everywhere at once.
  • Monitor device health. Automatic alerts for offline cameras, full disks and failed recordings catch problems before an incident does.
  • Plan the lifecycle. Budget to refresh cameras and recorders every five to seven years, before firmware support ends.
02 / Glossary

Glossary

Every term you are likely to meet in a quote, a datasheet or an insurer's letter, in plain language. Filter with the search box and topic chips above, or jump by letter.

Anti-passbackAccess control
A rule that stops a credential being used to enter twice without exiting in between. It prevents one person passing their card back through a door or fence to someone else.
ANPR / LPRCCTV
Automatic Number Plate Recognition. Software that reads vehicle plates from video. It needs roughly 150 to 200 pixels across the plate to work reliably, which depends on lens and distance rather than camera brand.
Aperture (f-number)CCTV
How wide the lens opens to let in light. A lower number means more light: f/1.0 gathers four times as much as f/2.0. It is one of the biggest factors in night performance, and it is often buried in the datasheet.
ARC / Central stationMonitoring
An Alarm Receiving Centre, called a central station in the US. It receives signals from alarms and cameras around the clock and acts on them. In the US, look for UL-listed central stations. In Europe, look for EN 50518 compliance.
AI video analyticsCCTV
Software that classifies what a camera sees: person, vehicle or animal. It raises alerts on rules such as line crossing or entering a zone. Good analytics cut false alarms from trees, shadows and wildlife dramatically.
Alarm verificationAlarms
Confirming an alarm is genuine before dispatching a response. Methods include sequential detection by two sensors, video clips and audio. Many police forces give verified alarms higher priority, or respond only to verified alarms.
BitrateCCTV
How much data a camera produces per second, usually quoted in Mbps. It drives both how much storage you need and how much upload bandwidth cloud recording will consume.
BLC / HLCCCTV
Backlight Compensation brightens a subject in front of a bright background. Highlight Compensation masks bright spots such as headlights. Both are simpler fixes than WDR and can help at gates and car parks.
CBR / VBRCCTV
Constant and Variable Bitrate. CBR makes storage predictable but wastes space on quiet scenes. VBR saves space but can spike when there is movement. Size storage for the busy periods, not the quiet ones.
Chain of custodyPrivacy & law
The record of who exported footage, when, and how it was handled afterwards. Unbroken custody and a verifiable export make footage far more useful to the police and the courts.
Corridor modeCCTV
Rotating the sensor 90 degrees so a wide image becomes a tall one. It puts far more useful pixels on narrow spaces such as hallways, aisles and driveways, and costs nothing to enable.
CPTEDPlanning
Crime Prevention Through Environmental Design. It uses layout, lighting, landscaping and maintenance to discourage crime. Examples are trimming hedges below window height, lighting approaches, and making ownership of a space obvious.
CredentialAccess control
Whatever proves identity at a reader: a card, a fob, a PIN, a phone or a biometric. Credentials range from trivially copyable to strongly encrypted, so this is the first thing to check in an access control quote.
Defence in depthPlanning
Layering several independent measures so that one failure does not leave the property exposed. The classic sequence is deter, detect, delay and respond.
DORICCTV
Detect, Observe, Recognise, Identify. The EN 62676-4 scale that states what a camera can actually resolve at a given distance. It is the honest way to describe a camera's reach, and the reason "4K" alone tells you very little.
DPIAPrivacy & law
Data Protection Impact Assessment. A documented review of the privacy risks of a system. Under the GDPR, one is often required for large-scale or systematic monitoring, and it is good practice everywhere.
Dual-technology detectorAlarms
A motion sensor that combines PIR with microwave. Both technologies must trigger before it raises an alarm. It suits garages, warehouses and conservatories, where heat and draughts fool a PIR alone.
Dual-path signallingAlarms
Sending alarm signals over two routes, typically broadband and cellular, so that cutting one line does not silence the system. The monitoring centre is warned if either path fails.
Duress codeAlarms
A special code that appears to disarm the system but silently alerts the monitoring centre. It is for situations where someone is forced to switch the alarm off.
DVRCCTV
Digital Video Recorder. Records analogue cameras over coaxial cable. Still common on older sites, largely replaced by NVRs on new installations.
Edge storageCCTV
A memory card inside the camera that keeps recording if the network or recorder fails. Some systems backfill the recorder automatically once the connection returns.
Electric strikeAccess control
An electrically released keeper in the door frame. The door stays mechanically latched and simply lets go when access is granted. It is often preferred over maglocks on escape routes.
Fail-safe / fail-secureAccess control
How a lock behaves when the power fails. Fail-safe unlocks, which is needed on most escape routes. Fail-secure stays locked, which suits stock rooms and perimeter gates. Choose deliberately, per door.
Field of view (FOV)CCTV
The angle a camera sees, usually given as horizontal degrees. A wider view covers more but puts fewer pixels on each person. It is set by the focal length and the sensor size.
FirmwareCyber
The software inside cameras, recorders and controllers. Updates fix security holes, so ask how updates are delivered, who applies them, and for how many years the model will be supported.
Fisheye / panoramicCCTV
Cameras that cover 180 or 360 degrees from one position, either with a fisheye lens or several sensors. They are excellent for overview. Detail at the edges is limited, so pair them with narrower cameras at entrances.
Focal lengthCCTV
Measured in millimetres. A short focal length (2.8 mm) gives a wide view, and a long one (12 mm or more) gives a narrow, zoomed view. Doubling the focal length roughly doubles the distance at which you can identify someone.
Frame rate (fps)CCTV
How many images are recorded per second. 12 to 15 fps is plenty for general security. Use 25 to 30 fps for LPR, cash handling and fast action. Higher frame rates raise storage roughly in proportion.
Glass-break detectorAlarms
A sensor that listens for the specific sound of breaking glass. It protects windows while the building is occupied, when motion sensors would have to be off.
Guard tour systemGuarding
Checkpoints, usually NFC tags, that a guard scans on each patrol. The system records when each point was visited and proves the patrol happened as contracted.
H.264 / H.265CCTV
Video compression standards. H.265 (also called HEVC) produces roughly half the file size of H.264 at similar quality, at the cost of more processing. Older software sometimes cannot play H.265.
IK ratingCCTV
Impact resistance. IK08 withstands a 5 joule strike, and IK10 withstands 20 joules. Worth specifying for any camera within reach of the ground.
Interlock / mantrapAccess control
Two doors arranged so that only one can open at a time. It controls entry to server rooms, cash offices and other high-security areas, and it stops tailgating.
IP ratingCCTV
Ingress protection against dust and water, written as two digits. IP66 is dust-tight and resists powerful water jets, and IP67 adds temporary immersion. Not to be confused with IP as in network camera.
IR cut filterCCTV
A filter that sits in front of the sensor by day and moves aside at night so the camera can use infrared light. It is why the image switches from colour to black and white after dark.
KeyholdingGuarding
A service in which a security company holds your keys and attends alarm activations in your place. It saves you a trip at 3 a.m. and keeps an untrained person out of a possible break-in.
LuxCCTV
A measure of light level. A camera's minimum lux rating claims how little light it needs. Manufacturers do not measure it consistently, so ratings from different brands are not directly comparable.
MaglockAccess control
An electromagnetic lock that holds a door shut with a rated force, commonly 280 to 600 kg. It is fail-safe by nature, and on escape routes it needs a correctly specified release arrangement.
MIFARE DESFireAccess control
A family of encrypted 13.56 MHz smart cards. The EV2 and EV3 generations are widely regarded as secure for access control, unlike the older MIFARE Classic, which can be cracked.
Mobile patrolGuarding
Officers in a vehicle who visit several sites on a schedule or at random, checking doors, lighting and perimeters. It is a lower-cost alternative to a static guard for low-risk sites.
MODCCTV
Minimum Object Distance. The closest point a lens can focus on, which sets the size of the blind spot directly beneath a mounted camera. Frequently overlooked on high mounts.
NVRCCTV
Network Video Recorder. Records IP cameras over a network and usually supplies their power over the same cable. It is the box that holds your footage, and the thing a burglar takes if it is not secured.
ONVIFCCTV
An open standard that lets cameras and recorders from different manufacturers work together. Worth insisting on, because it means a future camera or recorder does not have to come from the same brand.
OSDPAccess control
Open Supervised Device Protocol. A modern two-way, encryptable link between reader and controller. It detects tampering and replaces the older, insecure Wiegand wiring.
PartitionAlarms
An area of an alarm system that can be armed separately, such as the office and the warehouse, or the house and the garage. Part-setting arms only some zones, for example the downstairs at night.
PIRAlarms
Passive Infrared detector. It senses the movement of body heat across its zones. It is cheap and reliable indoors, and pet-tolerant versions ignore small animals.
Pixel densityCCTV
How many image pixels land on each metre of the scene (px/m), or on each foot (ppf). It is the most honest single measure of what a camera can show you at a given spot.
PoECCTV
Power over Ethernet. Power and data travel on one cable, so a camera needs no separate power supply at its position. It is the main reason wired installations are tidier than they used to be.
Port forwardingCyber
Opening a path through your router so a device can be reached from the internet. For cameras it exposes the device to constant automated attack. Use a VPN or an outbound cloud connection instead.
Privacy maskingPrivacy & law
Blocking out part of the image permanently, such as a neighbour's window or garden or a public footpath. It keeps the camera useful while respecting other people's privacy.
Proximity (125 kHz)Access control
The older, unencrypted card and fob technology. It can be copied with inexpensive tools, often from a short distance. Plan to migrate to encrypted credentials.
PTZCCTV
Pan, Tilt, Zoom. A camera that can be moved and zoomed remotely. It only ever sees where it is pointed, so a PTZ supplements fixed cameras rather than replacing several of them.
RAIDCCTV
Combining several hard drives so that one can fail without losing footage (RAID 5, 6 or 10). It is worth having on larger or evidentially important systems. It is not a substitute for an off-site copy.
Remote guardingMonitoring
Operators who watch cameras live or on alert, issue audio warnings through site speakers, and dispatch a response. It is often called virtual guarding or a video patrol.
RetentionCCTV
How many days of footage are kept before the oldest is overwritten. Fourteen to thirty days suits most properties. Check whether an insurer or regulator requires longer before sizing the recorder.
REX (Request to Exit)Access control
The button or motion sensor that releases a controlled door from the inside. It also tells the system that the door opened legitimately, so it does not report a forced door.
Risk assessmentPlanning
A structured look at what could happen, how likely it is and how bad it would be. It is the foundation of any proportionate security design, and it is often required by insurers and privacy regulators.
Shutter speedCCTV
How long each frame is exposed. A slow shutter lets in more light but blurs movement. Vehicles typically need 1/250 s or faster, and at night that means you need more light.
SignagePrivacy & law
Signs telling people that recording is taking place. They are required in many jurisdictions, and under the GDPR they must say who operates the system and how to contact them. They also deter.
Smart codecCCTV
Manufacturer enhancements to H.264 and H.265 that cut the bitrate further on static scenes. They are sold under various brand names. They can halve storage again, but check that playback and export still work in your VMS.
StarlightCCTV
A marketing term for sensors that hold usable colour at very low light levels. There is no single standard behind the name, so compare the lux figures and, better still, ask to see night footage from a real site.
Subject access requestPrivacy & law
A person's legal right, under the GDPR and similar laws, to request footage of themselves. You will typically need to find it, redact other people and supply it within a set time.
SubstreamCCTV
A lower-resolution second stream from each camera, used for multi-camera views and mobile apps. It keeps remote viewing smooth on limited bandwidth while the full stream records.
Surge protectionPlanning
Devices that divert voltage spikes from lightning or the mains away from equipment. They are essential on long outdoor cable runs and in areas where storms are frequent.
TailgatingAccess control
An unauthorised person following an authorised one through a controlled door. Turnstiles, interlocks, analytics and a strong culture of not holding doors are the counter-measures.
TamperAlarms
Circuits that raise an alarm if a device is opened, removed from the wall or has its wiring cut, even while the system is disarmed.
Thermal cameraCCTV
A camera that images heat rather than light, and sees people in total darkness, smoke and light fog. It is outstanding for perimeter detection, but it cannot identify faces or read plates.
Two-factor authenticationCyber
A second proof of identity, such as a code or an app prompt, on top of a password. Enable it on every cloud and remote-access account linked to the system.
UPnPCyber
A router feature that lets devices open ports on their own. It is convenient, but it can silently expose cameras to the internet. Turn it off.
UPSPlanning
An uninterruptible power supply. It keeps the recorder, PoE switch and router running through a power cut and shields them from brown-outs. Size it for at least 30 to 60 minutes.
Varifocal lensCCTV
A lens whose focal length can be adjusted during installation, so one camera can be tuned to its position instead of being swapped for a different model. Slightly dearer, far more forgiving.
VLANCyber
A virtual network segment that keeps cameras separate from your computers and guest Wi-Fi. If a camera is compromised, the attacker cannot move on to the rest of the network.
VMSCCTV
Video Management Software. The application used to view, search and export footage, particularly across several sites. On larger systems the VMS matters more day to day than the cameras.
VPNCyber
Virtual Private Network. An encrypted tunnel into your site network, and the safest way to view a recorder remotely without exposing it to the internet.
WatermarkingPrivacy & law
A digital signature embedded in exported footage that proves it has not been altered. It is valuable for insurance claims and prosecutions.
WDRCCTV
Wide Dynamic Range. Handles scenes containing both bright and dark areas, such as a doorway shot against daylight. Without it, anyone standing in a lit doorway becomes a silhouette. True WDR is quoted in decibels (120 dB or more is good).
WiegandAccess control
The legacy wiring standard between card readers and controllers. It is one-way and unencrypted, so it can be intercepted at the reader. New installations should use OSDP.
ZoneAlarms
A single detection input on an alarm panel, such as one door contact or one PIR. Zones can be set as instant, entry/exit, 24-hour or fire.
Door contactAlarms
A two-part magnetic switch that signals when a door or window opens. It is the simplest and most reliable intrusion sensor there is.
EN 50131 gradeAlarms
The European intruder alarm standard. It grades systems from 1 (low risk) to 4 (high risk) according to the skill and tools of the expected intruder. Insurers frequently name a required grade.
Biometric readerAccess control
A reader that identifies someone by fingerprint, face or another physical trait. It cannot be lent or lost like a card, but it is sensitive personal data under privacy law and often needs explicit consent.
P2P cloudCyber
A manufacturer relay service that lets an app reach a recorder by scanning a QR code, with no router setup. It is convenient, but the security depends entirely on the vendor. Disable it if you use a VPN instead.
DeterrencePlanning
Measures meant to make an offender choose somewhere else, such as visible cameras, lighting, signage and audio warnings. It is cheap and effective against opportunists, but it has little effect on a determined attacker.
Access controllerAccess control
The panel that decides whether a credential opens a door. It keeps working if the network drops and logs every event. It should sit on the secure side of the door it controls.
Bullet cameraCCTV
A cylindrical camera, usually wall-mounted outdoors. It is highly visible, which deters, and it often has longer lenses and IR range than a dome.
Dome cameraCCTV
A camera inside a tinted dome. It is discreet, harder to tamper with and hides where it is pointing. It suits ceilings and reachable positions.
Turret cameraCCTV
A ball-shaped camera in an open mount. It avoids the IR reflection that dome bubbles can cause, and it is easy to aim.
GOP / I-frameCCTV
Group of Pictures. Video stores a full "I-frame" periodically and only changes in between. A longer GOP saves space but makes seeking and exports less precise.
RTSPCCTV
Real-Time Streaming Protocol. The common way to pull a live stream from an IP camera into a recorder, VMS or third-party software.
MulticastCCTV
Sending one video stream to many viewers at once without multiplying the network load. It is useful in control rooms with many monitors.
Sensor sizeCCTV
Quoted in odd fractions such as 1/2.8" or 1/1.8". A bigger sensor with the same pixel count has larger pixels, which usually means better low-light performance.
Optical vs digital zoomCCTV
Optical zoom moves lens elements and gains real detail. Digital zoom only enlarges pixels that already exist, so it adds nothing a recording did not already capture.
3D DNRCCTV
Three-dimensional digital noise reduction. It cleans up grainy night images and cuts the bitrate. Too much of it smears moving objects.
DefogCCTV
Image processing that raises contrast in haze, fog or smoke. It helps with visibility but is no substitute for thermal imaging in dense conditions.
EISCCTV
Electronic Image Stabilisation. It reduces shake from wind or vibration on poles and bridges, at the cost of a slight crop.
HD-over-coaxCCTV
Formats such as HD-TVI, AHD and HD-CVI that send HD video over existing coaxial cable. They are a cost-effective upgrade path for older analogue sites.
Managed switchCCTV
A network switch that can be configured, monitored and segmented with VLANs, QoS and port security. It is recommended for anything beyond a small system.
SFPCCTV
A small plug-in module that adds a fibre or copper uplink port to a switch. It is how camera networks are linked across long distances.
Radar detectionAlarms
Short-range security radar that tracks people and vehicles across open ground in any light or weather. It is often paired with PTZ cameras that slew to each target.
Photoelectric beamAlarms
A pair of units that raises an alarm when an invisible infrared beam is broken. It suits walls, driveways and warehouse aisles.
PIDSAlarms
Perimeter Intrusion Detection System. Sensors on or along a fence, such as vibration cable, fibre, microwave or buried sensors, that detect climbing, cutting or crossing.
Vibration / seismic sensorAlarms
A sensor that detects drilling, cutting or hammering on walls, safes, ATMs and vault doors before entry is made.
Panic buttonAlarms
A fixed or wireless button that sends an immediate silent or audible alarm. It is common at receptions, tills and in homes.
Entry / exit delayAlarms
The countdown that lets authorised users reach the keypad after entering, or leave after arming. Keep it as short as practical.
Sequential confirmationAlarms
An alarm treated as confirmed only when two separate detectors trigger within a set time. It greatly reduces false dispatches.
Security fog generatorAlarms
A device that fills a room with dense, harmless fog within seconds of an alarm, so intruders cannot see what to take.
Siren / bell boxAlarms
The external sounder and strobe. It is a visible deterrent. Many areas limit how long it may sound, often to 15 or 20 minutes.
Door position switchAccess control
A contact that tells the access system whether a door is actually closed. Without it the system cannot detect a forced or propped door.
Forced / held-open alarmAccess control
An alert when a door opens without a valid credential (forced), or stays open too long after one (held-open). It is essential for catching propped doors.
Exit device (panic bar)Access control
A push bar that opens a door in one motion from inside. It is required on many escape routes, and it can be fitted with alarmed or delayed egress where the code allows.
Mortise lockAccess control
A lock body set into a pocket cut in the edge of the door. It is stronger and more durable than a surface or cylindrical lock and is standard on commercial doors.
Master key systemAccess control
A mechanical key hierarchy in which a master key opens many locks and sub-keys open some. Patented key profiles stop unauthorised copies.
Key cabinetAccess control
An electronic cabinet that releases physical keys only to authorised users and logs every removal and return.
Mobile credentialAccess control
A digital key on a phone or watch that works over Bluetooth or NFC. It cannot be lent without the phone and can be issued or revoked remotely.
TurnstileAccess control
A barrier that admits one person per credential. Waist-high, full-height and optical speed-gate versions control tailgating at lobbies.
Video intercomAccess control
A door station with a camera, speaker and remote release. Visitors are seen and spoken to before they are let in, from a desk or a phone.
Visitor managementAccess control
A system that pre-registers, badges and logs visitors and contractors. It creates a record of who was on site and when.
Lift (elevator) controlAccess control
Access control that restricts which floors a credential can select. It is common in multi-tenant and residential buildings.
LockdownAccess control
A single command that secures all or selected doors immediately. It is used in schools and workplaces during a threat.
Schedule / time zoneAccess control
Rules for when a credential works or when a door unlocks automatically. For example, a cleaner's card might work only from 6 to 9 p.m. on weekdays.
SOC / GSOCMonitoring
Security Operations Centre, or Global SOC. A central room where operators monitor alarms, video and access across many sites.
PSIMMonitoring
Physical Security Information Management. Software that unifies video, access, alarms and procedures on one screen and guides operators step by step.
SLAMonitoring
Service Level Agreement. The contract terms for response times, uptime and repair times. Measurable SLAs are the only way to hold a provider to account.
Talk-down speakerMonitoring
A speaker at the site that lets an operator, or a recorded message, warn intruders live. It stops many incidents before any entry is made.
Alarm permitMonitoring
Registration that many US cities and counties require for monitored alarms. It often comes with fines for repeated false alarms.
Post ordersGuarding
The written instructions for a guard post: duties, patrol routes, contacts and procedures. They should be site-specific and reviewed regularly.
Daily activity reportGuarding
A guard's record of patrols, events and observations for each shift. It is evidence that the service was delivered and a source of useful patterns.
Body-worn cameraGuarding
A camera worn by an officer. It de-escalates encounters, records evidence and protects both staff and the public. Privacy rules still apply.
Loss preventionGuarding
The retail discipline of reducing theft, fraud and error, through staff, processes, analytics and technology.
EASGuarding
Electronic Article Surveillance. Tags on goods that sound an alarm at exit gates unless they are removed or deactivated at the till.
Security licenceGuarding
The legal authorisation that guards and security companies must hold. It is issued by state agencies in the US, by the police in Lithuania, and by the PNP SOSIA in the Philippines.
Default credentialsCyber
Factory-set usernames and passwords. They are published online and scanned for constantly, and they are the most common way cameras get compromised.
CVECyber
Common Vulnerabilities and Exposures. The public catalogue of known security flaws. Check a model's CVE history and how quickly its maker issues patches.
802.1XCyber
Port-level network authentication. A switch port only connects a device that proves its identity, so an attacker cannot simply unplug a camera and plug in a laptop.
TLS / HTTPSCyber
Encryption for web interfaces and video streams. Replace self-signed certificates with trusted ones where possible so users are not trained to click through warnings.
Least privilegeCyber
Giving each user only the access they need. A receptionist might view live video without exporting it, while only managers can delete footage.
SyslogCyber
A standard way to send device logs to a central server, so logins, changes and failures can be reviewed and alerted on.
NTPCyber
Network Time Protocol. It keeps every device on the same accurate clock, which is vital when footage and access logs are used as evidence.
NDAA complianceCyber
US federal procurement rules (Section 889) that bar certain manufacturers from government-funded projects. It is often requested by regulated clients.
Zero trustCyber
An approach in which no device or user is trusted just for being on the network. Every connection is authenticated and limited to what it needs.
Data controllerPrivacy & law
The organisation that decides why and how footage is recorded, and is legally responsible for it. An installer or monitoring company is usually a processor acting on its behalf.
Lawful basisPrivacy & law
Under the GDPR, the legal ground for processing personal data. For security CCTV it is usually "legitimate interests", balanced against people's privacy and documented.
RedactionPrivacy & law
Blurring or masking people who are not the subject when footage is released, for example in response to a subject access request.
Retention policyPrivacy & law
A written statement of how long footage is kept and why. It is required under the GDPR and good practice everywhere.
Covert surveillancePrivacy & law
Hidden recording without notice. It is lawful only in narrow circumstances, typically a specific suspected crime, time-limited and documented. Take advice first.
Biometric dataPrivacy & law
Face templates, fingerprints and similar. Many laws treat it as specially protected, requiring explicit consent or a specific legal basis, for example the GDPR and Illinois' BIPA.
VDAI (Lithuania)Privacy & law
Valstybė duomenų apsaugos inspekcija, the State Data Protection Inspectorate. It is Lithuania's regulator for the GDPR, including CCTV complaints.
NPC (Philippines)Privacy & law
The National Privacy Commission. It enforces the Data Privacy Act of 2012 and publishes guidance on CCTV use.
Anti-climb fencePhysical
Fencing with small mesh apertures, no horizontal rails on the outside, and toppings that deny handholds and footholds. 358 mesh is a common specification.
BollardPhysical
A short post that stops vehicles. Decorative bollards stop nothing. Crash-rated bollards are tested to stop a specific vehicle at a specific speed.
ASTM F2656Physical
The US crash test standard for vehicle barriers. A rating such as M50-P1 means a 6,800 kg truck at 50 mph penetrated no more than 1 m.
Hostile vehicle mitigationPhysical
Designing out vehicle attacks on crowded places, using rated barriers, stand-off distance and approach angles that limit speed.
EN 1627 resistance classPhysical
The European burglar-resistance rating for doors, windows and shutters, from RC1 to RC6. It is based on the tools and time needed to break in.
Anti-snap cylinderPhysical
A euro-profile cylinder designed to resist snapping, bumping, picking and drilling. It is a cheap and important upgrade on many doors.
Strike platePhysical
The metal plate in the frame that the bolt or latch enters. A strike fixed with long screws into the framing resists kick-ins far better.
Hinge boltsPhysical
Steel studs on the hinge side of a door that engage the frame. They stop a door being levered out even if the hinge pins are cut.
Security filmPhysical
Adhesive film on glass that holds the pane together when struck. It delays smash-and-grab. It is rated by standards such as EN 356 when fitted as a system.
Laminated glassPhysical
Glass with a plastic interlayer that keeps the pane in place when broken. Thicker laminates are rated for attack resistance (EN 356 P1A to P8B).
Safe ratingPhysical
A tested resistance to attack. In the US, UL 687 grades such as TL-15 and TL-30 apply. In Europe, EN 1143-1 grades 0 to XIII apply. Fire ratings are separate.
Clear zonePhysical
A strip on both sides of a perimeter kept free of vegetation, vehicles and climbing aids, so intruders can be seen and detected.
Site surveyPlanning
A walk of the property to map risks, cable routes, power, mounting points and lighting before a design is drawn. Quotes made without one are guesswork.
As-built drawingPlanning
The drawing of what was actually installed: camera positions and views, cable routes, IP addresses and panel locations. Insist on getting it.
CommissioningPlanning
Testing and tuning every device after installation, including focus, views, recording, alarms and signalling, and signing off against the design.
TCOPlanning
Total cost of ownership. Purchase price plus installation, licences, monitoring, maintenance, power and replacement over the life of the system.
CRIPlanning
Colour Rendering Index. How faithfully a light shows colours, on a scale up to 100. Aim for 80 or more where colour footage matters.
Lighting uniformityPlanning
The ratio between the dimmest and average light levels in an area. Even lighting avoids the deep shadows and glare that defeat cameras.
03 / Reference

Quick reference

Nineteen tables worth having open while you read a quote, a datasheet or an insurer's requirements. Pick a group, or search to look across all of them.

DORI pixel densityEN 62676-4 · extended scale

Levelpx/mWhat it supports
Monitor12.5Crowd flow, general activity
Detect25Something is there
Observe62.5Characteristic details, clothing
Recognise125A known person can be recognised
Identify250An unknown person can be identified
Inspect1000Fine detail: banknotes, card numbers

Common resolutionsWidth you can identify across at 250 px/m

NamePixelsIdentify widthWhere it belongs
1080p / 2MP1920 x 10807.7 mIndoor rooms, short distances
4MP2560 x 144010.2 mDoors, porches, small yards
5MP2592 x 194410.4 mGeneral outdoor coverage
4K / 8MP3840 x 216015.4 mGates, driveways, parking
12MP4000 x 300016 mFisheye and panoramic overview

Lens and field of viewTypical datasheet values for a 1/2.8" sensor

LensH-FOVWidth at 10 mIdentify reach, 4MP
2.8 mm~105°26 m3.9 m
4 mm~85°18 m5.6 m
6 mm~53°10 m10 m
8 mm~40°7.3 m14 m
12 mm~27°4.8 m21 m

Real lenses vary. Check the datasheet field of view and use the Lens & distance calculator.

Light levelsApproximate illuminance in lux

ConditionLuxFor cameras
Direct sunlight30k–100kGlare; WDR needed
Overcast day1k–10kIdeal
Office lighting300–500Ideal indoors
Well-lit street10–30Colour on good sensors
Full moon0.1–0.3IR or added light
Moonless night<0.01IR or thermal only

Frame rate by useCommon practice

SceneFPSWhy
General overview8–12Activity, low storage
Entrances, people12–15Catches a clear face frame
Tills, cash handling15–25Hand movements
LPR, moving traffic25–30Plate crosses quickly
Gaming, high-value25–30Regulator may specify

Mounting height and angleRules of thumb

PurposeHeightAngle
Face identification2.2–3 mTilt under ~15°
Indoor overview2.7–4 mCorner, looking in
Yard / car park4–8 mPole mount
LPR1–3 m≤30° off-axis
PTZ6 m+Above obstructions

Mount high enough to resist tampering, but low enough to see under hat brims and hoods.

Typical storage per cameraH.265, 15 fps, continuous recording · rough planning figures only

ResolutionTypical bitratePer day14 days30 days
2MP2 Mbps21.6 GB0.30 TB0.65 TB
4MP3 Mbps32.4 GB0.45 TB0.97 TB
5MP4 Mbps43.2 GB0.60 TB1.30 TB
4K / 8MP6 Mbps64.8 GB0.91 TB1.94 TB

Busy scenes, rain, trees and night-time noise can double these figures. Smart codecs can halve them on quiet scenes. H.264 is roughly 2x.

IP ratingsIEC 60529 · dust and water ingress

RatingDustWater
IP54Dust-protectedSplashing from any direction
IP65Dust-tightLow-pressure jets from any direction
IP66Dust-tightPowerful jets, heavy rain and wind
IP67Dust-tightImmersion to 1 m for 30 minutes
IP68Dust-tightContinuous immersion, depth per maker

IK ratingsIEC 62262 · impact resistance

RatingImpact energyTypical use
IK072 joulesIndoor, out of reach
IK085 joulesSheltered outdoor positions
IK0910 joulesPublic areas
IK1020 joulesAnywhere within reach of the ground

PoE power classesIEEE 802.3 · power at the switch vs at the device

StandardSwitch / deviceTypical load
802.3af (PoE)15.4 W / 12.95 WFixed domes and bullets
802.3at (PoE+)30 W / 25.5 WLong-range IR, small PTZ
802.3bt Type 360 W / 51 WPTZ with IR, multi-sensor
802.3bt Type 490 W / 71.3 WPTZ with heaters and wipers

Check the switch's total PoE budget, not just the per-port figure, and leave at least 20% headroom.

Cable run limitsPractical maximums before extenders

CableMax runNotes
Cat5e / Cat6100 mPower and data. Solid copper, never CCA
PoE extender+100 m per hopAdds a powered point mid-run
Coax RG59 (HD analogue)300 to 500 mDepends on format and resolution
Multimode fibre300 to 550 mAt 1 Gbps. Immune to lightning
Single-mode fibre10 km+Campus and perimeter links

Intruder alarm gradesEN 50131 · used across Europe including Lithuania

GradeExpected intruderTypical premises
Grade 1Little knowledge, few toolsLow-risk, rarely insured
Grade 2Limited knowledge, common toolsMost homes, small shops and offices
Grade 3Familiar with alarms, full tool kitCommercial, high-value homes
Grade 4Planned attack, sophisticated equipmentBanks, critical sites, government

Credential securityFrom easiest to copy to hardest

CredentialCopy riskVerdict
PIN onlyShared, observedPair with a card
125 kHz proxCloned in secondsPlan to replace
MIFARE ClassicKnown cracksPlan to replace
DESFire EV2/EV3EncryptedGood choice
Mobile credentialEncrypted, device-boundGood choice
Card + PIN / biometricTwo factorsHigh-security doors

Door hardware in the US is graded by ANSI/BHMA from Grade 1 (heaviest duty) to Grade 3. Specify Grade 1 for commercial exterior doors.

Response options comparedWho acts when something happens

ModelCoverageBest for
Self-monitoredWhen you lookHomes, low-risk sites
Central station24/7 alarm responseHomes and businesses with alarms
Remote guardingLive video, audio talk-downYards, construction, car lots
Mobile patrolScheduled visitsMultiple low-risk sites
Static guardContinuous on siteReception, high-value, events

Retention by site typeTypical practice, not legal advice

SiteDaysNotes
Home7–30Enough to notice an incident
Office, retail30Covers most claims
Car parks30Damage claims arrive late
Construction30–60Theft is often found late
Banks, casinosRegulatedRegulator sets minimum
Critical sites90+Often contractual

Under the GDPR, keep footage only as long as the purpose needs and document why.

Staffing a guard postRough full-time officers needed

CoverageHours / wkOfficers
24/71684.5–5
Nights, 7 days (12 h)842.2–2.5
Weekends 24 h481.3–1.5
Business hours (10 h × 5)501.3–1.5

This assumes about 40 paid hours per officer plus cover for leave, sickness and training.

Burglar resistance of doorsEN 1627 resistance classes

ClassAttacker toolsTime
RC1Bodily force: kicks, shoulder—
RC2Screwdriver, pliers, wedges3 min
RC3Plus crowbar5 min
RC4Saw, hammer, axe, cordless drill10 min
RC5Power tools, angle grinder15 min
RC6High-powered tools20 min

Safe ratings (US)UL 687 burglary resistance

RatingResistsTime
TL-15Hand and power tools, door15 min
TL-30Hand and power tools, door30 min
TL-30x6As TL-30, all six sides30 min
TRTL-30x6Torch and tools, all sides30 min
TXTL-60x6Torch, tools, explosives60 min

In Europe, safes are graded 0 to XIII under EN 1143-1. Insurers set cash limits per grade.

Vehicle barrier ratingsASTM F2656 · medium-duty truck, 6,800 kg

RatingImpact speedPenetration
M3030 mph / 48 km/hSee P rating
M4040 mph / 64 km/hSee P rating
M5050 mph / 80 km/hSee P rating
P1—≤ 1 m
P2—1–7 m
P3—7–30 m

Other vehicle classes include a small car (SC), a pickup (PU) and a heavy goods vehicle (H). IWA 14 is the international equivalent.

04 / Calculate

Check a claim in thirty seconds

Four quick calculators that run on this page. For lens, IR, blind spot, LPR and low-light calculations, use the full XEON Security suite below.

Storage estimator

How much disk space will your retention period need?

7.8 TB
With 20% headroom9.3 TB
Aggregate bitrate24 Mbps
Per day259 GB

Pixel density check

Will this camera identify someone across this width?

213 px/m
AchievesRecognise
Max width to Identify10.2 m

Lens & distance

What detail will you get at a given distance?

233 px/m
Scene width11 m
AchievesRecognise
Identify / Recognise up to5.6 m / 11 m

PoE & UPS budget

Will the switch cope, and what size UPS do you need?

56 W
Switch PoE budget used47% · OK
Total load on UPS116 W
Suggested UPS rating≥ 145 W / 250 VA
05 / Checklists

Checklists you can tick off

Six checklists: before you buy, the site walk-around, securing the network, handover, what to do after an incident, and a monthly health check. Your progress is saved in this browser only.

Questions to ask any provider0 of 10 answered

Nothing you tick is sent anywhere. It is stored in this browser only.

06 / Answers

Questions people actually ask

Questions that reach our engineers more than once end up here.

How many cameras do I need?

Count entrances, not rooms. Every way into the property needs a camera close enough to identify a face. Then add overview cameras for yards, car parks and circulation. A typical house needs four to six cameras, and a small shop six to ten.

Do dummy cameras work?

They may put off a casual opportunist, but experienced offenders often spot them from missing cabling, no IR glow at night or cheap housings. Worse, they record nothing when you need evidence. A single real camera at the main entrance is worth more.

Cloud or local recording?

Local recording on an NVR is cheaper to run and keeps working when the internet is down. Cloud recording survives theft of the recorder, but it needs upload bandwidth and a monthly fee. The best setups record locally and send key events or clips to the cloud.

How much internet speed do I need?

For viewing on a phone, 2 to 5 Mbps of upload is usually enough, because apps use the low-resolution substream. Continuous cloud recording needs upload equal to the combined bitrate of every camera sent. That is often 20 Mbps or more, and beyond many business connections.

My neighbour's camera points at my property. What can I do?

Start by talking to them. Most will add a privacy mask once asked. In EU countries, including Lithuania, a camera that captures beyond the owner's property can bring it under the GDPR, and the data protection authority can act. Elsewhere, options depend on local harassment and privacy law.

Can I record audio?

Be very cautious. Audio recording is regulated far more strictly than video in most jurisdictions. In the US, wiretap laws apply, and some states require consent from everyone recorded. In the EU, audio is rarely proportionate for general CCTV. Disable microphones unless you have clear advice that audio is lawful for your use.

Can I put cameras in the workplace?

Generally yes, for security and safety, provided staff are told, a written policy exists and cameras avoid private areas such as toilets, changing rooms and rest areas. Covert monitoring is usually lawful only in narrow circumstances, such as investigating a specific suspected crime. Take local advice first.

The police asked for my footage. What do I do?

Export the relevant period promptly, before it is overwritten, in the recorder's native format and a common one such as MP4. Include the player software if needed. Record who you gave it to and when. Under most privacy laws, sharing footage with police for a crime investigation is permitted.

How do I stop false alarms?

Most false alarms come from user error, pets, draughts and poorly placed sensors. Use pet-tolerant or dual-technology detectors. Keep PIRs away from heaters and windows. Train every keyholder. Add verification, either sequential confirmation or video, so that one stray trigger does not bring a response.

Can I upgrade an old card system without replacing everything?

Often yes. Multi-technology readers can read old prox cards and new encrypted credentials together, so you can migrate users gradually. Wiring can sometimes be reused for OSDP. Controllers and software may need replacing if they are no longer supported.

Are some camera brands banned or unsafe?

In the US, federal rules restrict certain manufacturers from government-funded projects, and the FCC has limited new equipment authorisations for some of them. Private buyers are not generally barred from using them. Whatever the brand, the bigger risks are default passwords, open ports and firmware that is never updated.

If you work with government or regulated clients, ask for a statement of NDAA compliance.

How do I check a guarding company is legitimate?

Ask for the company's licence and the individual officers' licences, proof of liability insurance, and references from similar sites. Confirm the licence with the issuing authority in your state or country. Ask how officers are screened, trained and supervised, and how patrols are evidenced.

Will a security system lower my insurance?

Often, especially with a monitored alarm installed to a recognised standard. Commercial insurers may make a specific grade, monitoring or retention period a condition of cover. Ask your insurer for their requirements in writing before you buy, so the design meets them the first time.

What happens in a power cut?

Without backup, everything stops. Alarm panels carry their own batteries, but recorders, PoE switches and routers do not. A UPS sized for 30 to 60 minutes covers most outages, and cellular backup keeps alarm signals and remote access alive if the broadband drops.

Do cameras actually reduce crime?

Research suggests a modest reduction overall. Systematic reviews have found the largest effects in car parks and residential areas, and stronger results when CCTV is combined with lighting, active monitoring and a real response. Cameras that nobody watches and that record badly deter less.

How high should cameras be mounted?

For faces, about 2.2 to 3 m with a shallow tilt. Mounted much higher, cameras see the tops of heads and caps. Overview cameras can go higher to see more and resist tampering. Pair each high camera with an identify-level camera at the doors.

Why is night footage washed out, or blind through windows?

Infrared bounces off nearby surfaces such as eaves, walls, spider webs and glass, and floods the image. Through a window, a camera works in daylight but reflects its own IR at night. Turn the IR off, press the lens close to the glass, and light the outside instead.

How long do recorder hard drives last?

Surveillance-rated drives writing around the clock typically last three to five years. Watch drive health warnings, replace drives that report errors, and consider RAID on important systems so one failure does not lose footage.

Can I reuse my old coax cabling?

Often, yes. HD-over-coax cameras (HD-TVI, AHD, HD-CVI) run high-definition video over existing coax. Ethernet-over-coax adapters can carry IP cameras and even PoE, which saves rewiring older buildings.

Do I need a permit for a monitored alarm?

In many US cities and counties, yes. Alarms must be registered, and repeated false alarms bring escalating fines or a suspended police response. Some police forces only respond to verified alarms. Check with your local police or city before installing.

Is facial recognition legal?

It depends heavily on where you are and how you use it. Under the GDPR, biometric identification generally needs explicit consent or a specific legal basis. Some US states, such as Illinois under BIPA, require notice and written consent, and some cities restrict it. Take legal advice before enabling it.

What powers does a private guard have?

In most places, private guards have no special police powers. They act under the same laws as any citizen, plus the site rules and the conditions of their licence. Their job is to observe, deter, report and assist, and to involve the police when needed.

How often should the system be serviced?

Run a quick owner check monthly, using the checklist above, and have a professional service at least once a year. Insurers and alarm standards often require annual maintenance of monitored intruder alarms.

What should a CCTV or security policy cover?

It should say who owns and runs the system, what it is for, who may view and export footage, how long footage is kept, and how requests from police and the public are handled. It should also cover how access is reviewed, how incidents are escalated, and who maintains the equipment.

These answers are general guidance, not legal advice. Laws differ between countries and states and change over time, so confirm anything important with a qualified local adviser or the relevant regulator.

From the team behind this site

Rather have it designed, installed and watched for you?

XEON Security has designed and installed CCTV, access control and monitoring for homes, businesses, industrial sites and government properties since 2009. Engineers in three countries speak five languages between them.

  • 2009Established
  • 3Countries
  • 5Languages
  • 24/7Monitoring
08 / Where we work

Three countries. Five languages.

XEON Security operates from offices in the United States and the Philippines, and serves clients across Lithuania. Ask a question in whichever language you prefer.

We speak
  • English
  • Lithuanian
  • Russian
  • Ukrainian
  • Filipino
Advanced CCTV & surveillance since 2009

Ask a question. No quote attached.

If nothing here answers your question, send it over. An engineer will reply whether or not you are a customer, and whether or not you ever become one. Questions that come up more than once are added to this page.

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